Learn about Smart Help
AI-powered virtual assistant that delivers instant, accurate answers to your product questions by drawing from official documentation.
Watch our video to see Smart Help in action.
Anyone who has ever struggled to find the right answer buried in product documentation will appreciate Smart Help, a Trados Copilot skill. Instead of spending time scrolling through endless pages or guessing at search terms, you simply type your question into the chat window in natural language. Smart Help instantly delivers a clear, concise answer, backed up with links to the most relevant sections of the Trados documentation and knowledge base.
Powered by a secure large language model (LLM) trained on official Trados documentation, knowledge base articles, and community resources, Smart Help ensures reliable, accurate guidance. Whether you’re a translator, project manager, reviewer, or administrator, Smart Help makes it easy to access the right information at the right time - helping you stay productive and focused on localization work.
You can even ask your questions in any Trados-supported UI language, and Smart Help will reply in the same language. Available in both the desktop and browser, it provides effortless assistance right where you work.
Key benefits
