It is our mission to provide all our customers with excellent customer service and support. As a customer with a current Support and Maintenance Agreement you will get expert assistance using our new improved support system - RWS Gateway.
Log in to your RWS account, then on the support page click Get Support to access the RWS Gateway portal and submit a support case.
Instructional videos for the support portal are available. They explain how to use RWS Gateway to log a new support case, and how to check the status of existing cases.