Email deliverability issues

We are aware of an ongoing issue affecting emails sent by some of our hosted RWS products. You may experience delays of up to 30 minutes in receiving emails.

Rest assured, our team is working diligently to restore normal service as quickly as possible. We apologise for any inconvenience caused and appreciate your patience.


Important: End of Life Announcement for GroupShare Cloud, TMS, Managed Translation and MultiTrans
After extensive feedback from our customers, we have decided to transition away from GroupShare Cloud / TMS / Managed Translation / MultiTrans and end of life this product as of December 31, 2025. We believe this positive step forward is in the best interest of our customers.

We understand that GroupShare Cloud / TMS / Managed Translation / MultiTrans has been an integral part of your operations. We want to assure you that we remain committed to providing you with the highest level of support and assistance during this transition period.

For more information and help with transitioning please click here.

RWS Support

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