In my role, I am tasked to provide the best experience to our freelance customers with the great help of the customer experience team. Our team is a multilingual, enthusiastic team with a strong background in various fields and are commited to offering the best experience to each customer. So regardless if you have used SDL Trados Studio for a long time or if you are just planning to join the freelance translation community, we will be more than happy to assist you. We can be reached mainly via live chat and as we would like to be available for as many clients as possible, we are available from Monday to Friday 7AM – 11 PM UK time.